Who we are:
TP Tree Care is a tree surgery business based in the North West of England. You can contact us at tom@tptreecare.com
 
What information we collect:
We may collect the following information when you use this website, our enquiry form, or otherwise contact us:
- Your name and contact details, including email address and phone number
- Information about your property or job requirements
- Demographic information such as your postcode
- Photos you choose to upload about your job or property
- Any other information you choose to provide in an enquiry
 
Why we collect it and our lawful basis:
We collect this information to respond to your enquiry and provide you with a quote or service. Our lawful basis for processing your data is legitimate interests: we have a genuine business reason to process the information you provide when you contact us.
 
What we do with your information:
We use your information to:
- Respond to your enquiry
- Provide and improve our services
- Contact you about your job or project
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
 
How your enquiry is handled:
Our enquiry form is provided by Tally, and enquiries are delivered to us using Make.com and email. These providers process your information on our behalf, under our instructions, solely to pass your enquiry to us. They do not use it for their own purposes.
 
How long we keep your data:
We retain your information for as long as is necessary to fulfil the purpose for which it was collected, and for a reasonable period afterwards in case of any follow-up queries. If you would like your data deleted sooner, contact us at tom@tptreecare.com.
 
Cookies:
A cookie is a small file placed on your device when you visit a website. We use cookies to understand how visitors use our site and to improve your experience.
 
This website is built on Wix and may use Wix's own cookies for basic site functionality and analytics. We do not use third-party tracking or advertising cookies.
 
You can choose to accept or decline cookies through your browser settings. Declining cookies may affect some site functionality.

Links to other websites:
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We recommend you read their privacy policies before providing any personal information.
 
Your rights:
Under UK GDPR and the Data Protection Act 2018, you have the right to:
 
- Access the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information
- Object to or restrict how we process your information
 
To exercise any of these rights, email us at tom@tptreecare.com. These requests are free of charge. If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
 
Changes to this policy:
We may update this policy from time to time. The date at the top of this page will always reflect the most recent version.
You can choose to accept or decline cookies through your browser settings. Declining cookies may affect some site functionality.
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